Shopping Cart

No products in the cart.

Managing Difficult Conversations (session 2)

Managing Difficult Conversations (session 2)tue09mar8:00 amtue10:00 am8:00 am - 10:00 am Blended Learning Event OrganiserKaren Ardley Associates

Event Details

Karen Ardley Associates are delighted to offer this blended learning programme ‘Managing Difficult Conversations’ as part of the KAA Blended Learning Calendar for 2021.

At times we need to engage in conversations that feel uncomfortable or difficult . Perhaps there are conversations we would rather not have….

This module will help you to prepare and approach such conversations with more confidence. We will explore ways to plan and focus on how to hold an open to learning conversation which will focus on understanding and finding solutions.

By completing this programme we aim:

• To deepen delegates’ awareness of what the context for open and productive conversations can look like
• To extend delegates’ understanding of the behaviours of professional colleagues
• To support delegates’ as they further develop a greater understanding on how to manage and challenge difficult adult behaviour.

This module contains exemplars and ideas from the educational world and the wider world of work. Both “worlds” have a lot to offer each other. While delegates’ “systems and processes” may not be identical to the processes outlined on this course we do expect delegates will be able to draw some similarities and take the ideas within to further develop their own expertise.

Additional Information

This course will run for three hours over two sessions, plus additional online self-study:

Session 1: 9th February 2021, 8.00-9.00 GMT
Session 2: 9th March 8.00-10.00 GMT

Target Audience

Senior, Middle and aspiring leaders in schools  – relevant to all schools; age range 3 to 18

Delivery and Format

This programmes will use a blended approach of facilitated online discussion and online self-study using the KAA Online Learning Platform.

  • 1 hour pre-programme in facilitated group session – 9th February 2021, 8am-9am GMT
  • Self- study online module which include film, audio and presentations
  • In school reflections, activities to support discussions and implementation
  • Facilitated group session to review progress and prepare for the next steps – 9th March 2021, 8am – 10am GMT

The facilitated sessions will be delivered using Zoom and the online self-study modules will be accessed via KAA Online Learning Platform.

Booking Process

Delegate fees:

£125 per delegate

To book a place, please email [email protected]

Places are limited so we do recommend booking early.

KAA Presenter

Brian Rossiter
As a successful teacher, leader and Headteacher, Brian Rossiter has always been passionate about learning and leadership. Having taught and led in several secondary schools across the North of England, Brian now works with a wide range of classroom practitioners and leaders from schools throughout the UK and abroad. Some of his most recent work has involved teachers, Headteachers and Middle Leaders from primary, secondary and special schools in England and Senior and Middle Leaders in International Schools in Germany, Kenya, Nigeria and Egypt. Brian understands the opportunities and challenges faced by leaders at all levels. He believes in empowering leaders, teachers and support teams to experiment, take professional risks and improve the life chances of their students. The desire to simplify national and international requirements and apply them to the local context drives his work. As a facilitator, he is able to contextualise the research and theory into practical, easy to implement strategies for all teachers and leaders to implement in order to improve their practice. Brian continues to work on his passion for the leadership of outstanding teaching and learning.


(Tuesday) 8:00 am - 10:00 am GMT


Blended Learning Event

Leave a Reply

Your email address will not be published. Required fields are marked *